Upgrading the company network is crucial for small and midsize businesses (SMBs) as it directly impacts their ability to improve customer experience, enhance employee productivity, and ensure operational efficiency. According to a survey, over 90% of business leaders and IT decision-makers believe that upgrading their network is extremely or very important to achieving their IT objectives. A better network can also help mitigate risks associated with data security breaches, which can lead to customer loss and damage to reputation.

SMBs often encounter several challenges with their networks, including inadequate data security, ongoing IT support issues, and difficulties in attracting qualified IT staff. The Aruba survey highlighted that 56% of respondents see enhanced security as a key benefit of a better network, while 40% identified IT support as a significant challenge. Additionally, 42% of leaders reported that finding and retaining skilled IT personnel is a major pain point.

By improving their network capabilities, SMBs can expect several benefits, including increased revenue, enhanced customer experience, and boosted employee productivity. The survey indicated that half of the respondents anticipate that an upgraded network will support company growth, while 45% expect improvements in employee productivity. Furthermore, a reliable and fast network can facilitate better access to applications and data, ultimately leading to improved service for customers.